Shipping policy

Processing Time
All orders are processed within 1-2 business days after payment confirmation. You'll receive a confirmation email once your order has been processed.

Shipping Time
Once shipped, delivery typically takes 9-14 days within Canada and the United States. Please note this is an estimate, not a guarantee — actual delivery times can occasionally vary due to customs processing, carrier delays, or high demand periods.

Shipping Cost
We offer free shipping on all orders.

Order Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package's journey to your door.

International Shipping
For destinations outside Canada and the United States, delivery times may be longer than the estimate above. Customs fees or import duties, if applicable, are the responsibility of the customer.

Delays
While we work with reliable shipping partners, delays can occasionally happen outside of our control. If your order is taking longer than expected, please reach out to us at silvaraskincare@gmail.com and we'll look into it right away.